What Do Travel Agents Use to Book flights

What Do Travel Agents Use to Book Flights?

Travel agents frequently use a computer reservation system (CRS) to help their clients book flights. These software platforms link travel agencies to airline reservation systems, allowing agents to search for and book flights, manage bookings, and issue tickets.

The most widely used CRS systems in the business are Amadeus, Sabre, and Travelport (previously known as Galileo). Through an easy-to-use interface, these systems provide travel agencies with access to airline schedules, availability, price, and fare restrictions.

A CRS can be used by agents to book hotels, rental cars, and tours, among other travel-related services, in addition to booking flights.

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What are the advantages and disadvantages of booking flights for travel?

Absolutely, herein are some pros and cons of booking flights:


  • Freedom to select preferred travel dates, times, and airlines.
  • Capability to compare flight fares and locate bargains.
  • Online booking and check-in are both convenient.
  • Loyalty programs and frequent flyer perks are available.
  • Possibility of earning and redeeming reward points or miles
  • Third-party booking platforms can sometimes provide exclusive bargains and savings.


  • Prices may not always be the lowest, as airlines may offer cheaper rates directly.
  • Searching for and comparing flights across numerous websites can be time-consuming.
  • Fees may apply when buying, altering, or canceling flights.
  • Refunds or adjustments may be impossible to obtain without additional fees or restrictions.
  • When booking online, you may encounter technical difficulties or errors.
  • You might not get the same quality of customer support as if you booked directly with the airline.

Is it cheaper to buy flights online or through a travel agent?

When buying flights online:

  • Lower prices may be offered due to competition among airlines and booking websites.
  • Prices and options can be easily compared across multiple websites.
  • Exclusive deals and promotions may be accessible.
  • The convenience of booking and managing travel plans from anywhere with an internet connection is provided.
  • Additional fees, such as for baggage or seat selection, may be charged.
  • The same degree of customer assistance and support as when booking through a travel agent is not always available.

When using a travel agent to book flights:

  • Exclusive deals and discounts that are not available online can be made available.
  • Booking assistance and customer support can be provided on an individual basis.
  • Assistance with difficult travel schedules or unique requests is frequently available.
  • Additional costs for services such as seat selection or baggage handling are not permitted.
  • Package offers that include reduced flights, hotels, and other travel services may be available.
  • There may be booking fees or other extra costs.

Overall, whether buying flights online or through a travel agent can be more expensive depends on a variety of factors, including the airline, route, time of booking, and any specials. Before making a final decision, it is recommended that you evaluate pricing and possibilities through both outlets.

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